Before you book

Booking
terms &
conditions.

the fine print ♡

Dialbox Booking Terms & Conditions

  1. A booking is confirmed only after a 50% non-refundable down payment has been received. Reservations are on a first-come, first-served basis.

  2. The remaining 50% balance must be paid at least 3 days before the event or on the event date before setup, unless otherwise agreed.

  3. Down payments are non-refundable but may be transferred to a new event date if requested at least seven (7) days before the scheduled event and are subject to availability.

  4. Clients must provide complete and accurate event details. Any changes must be communicated as soon as possible.

  5. The client must provide a safe, covered setup area with access to a nearby power outlet. Any parking or venue fees required for setup shall be shouldered by the client.

  6. Service starts and ends at the agreed booking time. Additional hours are subject to availability and will be charged at ₱1,500 per hour.

  7. The client is responsible for any intentional or negligent damage to Dialbox equipment caused by guests during the event.

  8. Dialbox is not liable for delays or service interruptions caused by weather, power outages, venue restrictions, or other unforeseen circumstances beyond our control.

  9. Unless requested otherwise, Dialbox may use selected event photos or videos for promotional and marketing purposes.

  10. By confirming your booking and making payment, the client acknowledges that they have read, understood, and agreed to these Terms & Conditions.

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